EMERGENCY INFORMATION

911 CARES SIGNUP

NH 911 CARES (previously Supplemental Ali) is now available online. Accessing your account information is easier than ever as you can access it anytime, anywhere using the NH 911 CARES website. The CARES (Citizen Assistance Registry for Emergency Services) website is a service that provides additional information to an emergency 911 dispatcher at the time of a 911 call. In use for more than 10 years, CARES information has been used in countless 911 calls, assisting dispatchers by providing important information that a caller may not be able to provide them verbally. This information is medical in nature, and thus protected by the NH 911 Division and only used for emergency services at the time of a 911 call. NH 911 is dedicated to providing the best emergency care in the shortest amount of time, and the CARES program is one aspect of that mission.

To register yourself or someone else, please log onto https://cares.desc.nh.gov and set up a New Account.

If you have any questions or need assistance with registration, please contact us at 603-271-6911 or NH911CARES@desc.nh.gov.

 Click here for the 911 cares handout

Click here for the 911 cares FAQ sheet

COVID-19 INFORMATION

COVID-19 is a concern for everyone and the Town of Groton is here for our residents. Currently there are free COVID tests avaialable at the Town House.

Below are some numbers to call and information/links regarding COVID-19.

Below are some imporant numbers to call regarding COVID-19:

  • 2-1-1: Groton Residents with general questions on COVID-19 should call 2-1-1.  When you dial 2-1-1 you will reach a phone menu, please select the ‘COVID’ option to reach a live operator.  The line has been very busy so please expect to wait to reach an operator.

  • DPHS: During the day, call 603-271-4496 (office hours from 8:30 AM to 4:30 PM) or 603-271-5300 (only after hours): Groton Residents that need to immediately report any suspect cases of COVID-19 (via exposure or travel) should call DPHS. You should expect to leave a message with an operator or leave a voice mail. Again, these lines have been very busy so it may take a few hours for someone to return your call but they will.

  • Your PCP/Health Care Provider: Groton residents who are sick and showing symptons such as cough, fever, tiredness, difficulty breathing should call their PCP/health care provider. They do not want you to go to the office and want you to call first. If you do not have your own PCP/ health care provider, please call urgent care and explain your symptons. For emergencies call 9-1-1.

    In an effort to assist NH residents and visitors with the decision to call 911 and/or to go to the emergency department, a Public Service Announcement (PSA) has been developed.  There are two PSA’s linked below, a thirty second and a longer, more in depth two-minute video.  

    30 Second PSA Video Link – https://youtu.be/rpjN5m8tDlo

    2-minute PSA Video Link – https://youtu.be/OO_MkrwyNcM

  • The Town of Groton 603-744-9190  (Mon-Thurs 8:00 AM to 4:00 PM): Groton residents that are in need of services for food, supplies, getting to appointments, getting groceries, etc. please call the Town of Groton and we can either direct you to a local service or set up assistance for you through the Town.

Below are helpful and informative links regarding COVID-19:

  • The New Hampshire Department of Health and Human Services: This site can provide phone numbers such as the ones listed above, the number of cases in NH and by county, infromation for residents and first responders, etc.

  • The Center for Disease Control and Prevention: This site can assist with what you should do if you feel sick, view the symptoms, provide guidance on how to handle certain situations, how to protect yourself, advice for the elderly and those at high risk, FAQ's, etc.

  • World Health Organization: This site can provide information on how to protect yourself, travel advice, research and deleopment, media resources, situation updates, etc.

  • NH Employment Security: Governor Sununu passed an Emergency order for individuals who are unable to work or have to work limited hours due to COVID-19. If your employer closes due to COVID-19, if you need to care for a dependent because of school closures or day care closures, if you need to self quarantine, if you need to care for a family member that has COVID-19, or self employed individuals that are not able to operate their business will all have immediate access to unemployment benefits.

Click here to view the Governor's emergency orders.

Below is information from the Governor regarding COVID-19 related scams:

Attorney General Gordon J. MacDonald urges all of New Hampshire’s aging adults to be aware of and to take steps to protect themselves from scams related to the COVID-19 pandemic. Additionally, all people are encouraged to assist aging adults in protecting themselves from scams to the fullest and safest extent possible. Currently there are social security scams, medical scams, stimulus scams, fake charity scams and more.

Although most of these are directed towards the aging adults, anyone can be a victim of these scams. Please be careful! Anyone receiving scam communications related to Covid-19 or otherwise, is encouraged to make a report to the New Hampshire Consumer Protection Hotline:

o Phone: 1-888-468-4454

o Email: DOJ-CPB@doj.nh.gov

o Website: www.doj.nh.gov/consumer/complaints/

Further, the public is encouraged to report suspected fraud schemes related to COVID-19 by contacting the National Center for Disaster Fraud (NCDF):

o Phone: 1-866-720-5721

o E-mail: disaster@leo.gov

Click here to view the Consumer Protection & Charitable Giving Fraud Alert Flyer

Click here for a direct link regarding Covid scams

Be Careful When Making Charitable Donations

·         Before making donations to support those who are ill or suffering financially because of the COVID-19 outbreak, do your homework:

·         If the appeal claims to be from a charity, make sure that it is registered with the Attorney General’s Charitable Trusts Unit. The list may be found here: https://www.doj.nh.gov/charitable-trusts/;

·         If the appeal is for an individual, think hard about donating unless you know the person needing help and that person’s circumstances;

·         Do not let anyone rush you into making a donation;

·         Check that you are dealing with a legitimate charity or individual and not an “imposter” with a deceptively similar name;

·         Do not assume that social media recommendations for donations are legitimate.

 

Beware of False Claims and Deceptive Marketing

·         Do not be tempted by claims and advice on social media and online websites that certain products or treatments can cure or prevent COVID-19.

·         There currently are no prescription or over-the-counter pills, vaccines, oils, lotions, or other products available to treat or cure COVID-19. Always check with your health care provider before buying such products.

 

Be on the Lookout for Phony CDC Emails 

Be careful about opening emails claiming to be from the Centers for Disease Control and Prevention (CDC) or from others claiming to have information about COVID-19.  Clicking on links or attachments could cause a computer virus to infect your device.

 

Stay Informed

·         For up-to-date information about the COVID-19 outbreak in New Hampshire visit: nh.gov/covid19

           

To report a charitable giving scam, contact the Charitable Trusts Unit:

·         Phone: 603-271-3591

·         Email: charitabletrusts2@doj.nh.gov

·         Website: www.doj.nh.gov/charitable-trusts/

 

To report a business-related scam, contact the Consumer Protection Hotline:

·         Phone: 1-888-468-4454

·         Email: DOJ-CPB@doj.nh.gov

·         Website: www.doj.nh.gov/consumer/complaints/

**Donations**

Starting immediately the Town of Groton will be collecting donations of non-perishable food items and any other items that would be beneficial for those that cannot afford them. There is a table and bin located right inside the front door of the Town House.

 

**TO REPORT AN EMERGENCY ALWAYS CALL 911**

EMERGENCY MANAGEMENT DIRECTOR: Bill Oakley

EMERGENCY MANAGEMENT DEPUTY: Patti Oakley

POLICE: Groton Police Department (603)744-3703; Dispatch (603)536-3566

FIRE & EMT:The Town of Groton has contracted services with Hebron Fire and EMT and Rumney Fire and EMT

NH ALERTS/GENASYS: You can receive emergency notification from NH Alerts. Click here to add your contact information to the mergency database.

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National Flood Insurance Program (NFIP)

Why do I need Flood Insurance Flyer

National Flood Insurance Program Fact Sheet

 

Public Health Corps

Hello from the team at PublicHealthCorps.org!

Here at PublicHealthCorps.org, we strive to find the best health and safety information on the web. We then work to put this information in the hands of people who can share it far and wide to positively affect as many people as possible.

On our minds this week is weather preparedness; are your local residents prepared for potential weather emergencies?

Please carefully review the list of resources below to encourage as many residents as possible to take important safety precautions today.

Severe Weather 101

Basic Disaster Supplies Kit

Home Emergency and Disaster Safety

Preparing for Disasters in Your Home: What to Buy, What to Skip

Emergency Preparedness and Pets

Important Legal Documents for Emergency Preparedness

Emergency Preparedness for Seniors

How to Organize and Prepare for Disasters

Hurricane Preparedness - Be Ready

How To Protect Your Home From Flood Damage

Winter Safety and Preparedness

Tornado Safety Guide

Lightning Safety Tips

Homeowners Guide to Lightning Safety

Fire Safety in the Home

A Guide to Home Safety: Identifying and Preventing Hazards

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Other Helpful information: